ICTS needs to conduct urgent maintenance work on the Classroom Support Service (CSS) and IT Helpdesk telephone system. As a result, you will not be able to contact the CSS Helpdesk via telephone for a limited period on Thursday 12th October 2017.
How does it affect me?
If you’re teaching in a centrally-bookable classroom between 3:30 p.m. and 6:00 p.m. on 12th October 2017, you will not be able to contact CSS Helpdesk via telephone. This applies to both phones installed in the venues and your own UCT phone / cellular phone.
Nashua is aware that, despite the emergency maintenance performed on Sunday 8th October, some users are still being affected when trying to utilise the print services. The errors being experienced are "login failed" as well as "no credit balance or no balance available."
Nashua is able to do a manual repair on this, so please contact the Nashua Helpdesk for assistance should your department still be affected. Nashua has increased its Helpdesk capacity to ensure speedy resolution.
Radical black and trans and genderqueer black voices from #FMF in 2015 at UCT ...